Privacy Policy

1. Information We Collect

We may collect the following types of information when you use our website:

Contact Details

• Name
• Phone number
• Email address

Inquiry Data

• Content of your request
• Properties of interest
• Preferences related to property searches

Technical Data

• IP address
• Cookies
• Device identifiers
• Log data

Usage Data

• Pages visited on https://dubaiestateguide.com/
• Clicks and interactions
• Traffic sources and browsing behavior

2. Legal Basis

We process your personal data based on the following legal grounds:

• Contract performance or steps requested by you before entering into a contract
• Legitimate interests, such as improving our services, analytics, and security
• Your consent, including for marketing communications and cookies
• Legal obligations where applicable

Where required, we comply with applicable data protection regulations including GDPR.

3. Purposes of Data Processing

Your information may be used for the following purposes:

• Responding to inquiries and contacting you regarding property listings
• Providing relevant property recommendations
• Improving website performance and user experience
• Conducting analytics and traffic analysis
• Sending marketing communications (only with your consent)
• Preventing fraud and complying with legal obligations

4. Data Sharing & Retention

We may share data with trusted service providers such as:

• Web hosting providers
• Analytics services
• CRM systems
• Technical contractors supporting our website

These partners process data under strict confidentiality agreements and applicable data protection safeguards. If data is transferred outside your country, we ensure appropriate protection measures such as Standard Contractual Clauses (SCCs).

Data Retention Periods

• Inquiry data: up to 36 months
• Technical logs: up to 12 months
• Longer retention may apply if required by law or for legal claims

5. Your Rights

Depending on your location and applicable laws, you may have the following rights:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data (right to be forgotten)
• Restrict or object to certain types of processing
• Request data portability
• Withdraw consent at any time

You also have the right to lodge a complaint with a relevant data protection authority.

To exercise any of these rights, please contact us at: info@dubaiestateguide.com

6. Security

We implement appropriate technical and organizational security measures including:

• HTTPS encryption
• Secure servers
• Restricted access to personal data
• Monitoring systems for suspicious activities

While we strive to protect your data, no method of transmission over the Internet is completely secure.

7. Contact Information